Privacy Policy
Last updated: January 2026
1. Introduction
One Paw Connect ("we," "our," or "us") operates the website at onepawconnect.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for virtual adoption and support of animal shelters.
2. Information We Collect
We may collect information that you provide directly, including:
- Name, email address, and account credentials
- Payment and billing information (processed securely by our payment providers)
- Profile information and preferences
- Communications with shelters and other users
- Information you submit when registering a shelter or adopting an animal
We also collect certain information automatically, such as device information, IP address, and usage data when you access our services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process adoptions, donations, and payments
- Send you updates about your adopted animals and account
- Respond to your requests and support needs
- Send transactional and marketing communications (where you have consented)
- Comply with legal obligations and protect our rights
4. Sharing of Information
We may share your information with shelters you adopt from or interact with, service providers who assist our operations (e.g., hosting, payment processing, email), and when required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. Payment data is handled by certified payment processors; we do not store full payment card details on our servers.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You can update account details in your profile and contact us for other requests.
7. Cookies and Tracking
We use cookies and similar technologies to operate the site, remember your preferences, and analyze usage. You can adjust browser settings to limit cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance.
9. Contact Us
For questions about this Privacy Policy or our data practices, please contact us through our website or at the contact information provided on onepawconnect.com.